A tracked, searchable record of every broadcast.
The Messages inbox shows every broadcast sent: with subject, recipient group, and delivery date. Unlike email threads, every message is logged in the platform, searchable, and permanently associated with the sender and recipients. Brand admins can review the full communication history at any time.
- →Sent message log with subject, recipients, and date
- →Filterable by recipient group
- →Permanent record, cannot be deleted
- →Searchable for compliance and governance reviews
Six ready-made templates. Personalized with tokens.
The compose view gives brand admins a WYSIWYG editor with six built-in message templates: Monthly Performance Review, New Brand Promotion, Google Profile Checklist, Review Response Guide, Seasonal Campaign, and Training Reminder. Every template supports token insertion: {{location.name}}, {{location.phone}}, and custom brand tokens: so one message personalizes itself per recipient.
- →Six built-in templates for common franchise communications
- →Token insertion for automatic personalization
- →Recipient groups: All Franchisees / Brand Admins / Everyone
- →Send immediately or save for review
One message to every location. Targeted by region, group, or tag.
Broadcasts let corporate create a single message and target it to all locations, a specific region, a franchise group, or locations tagged with a specific label. Every broadcast shows open rates, read receipts, and response counts. Unread messages surface at the top of every franchisee’s dashboard until acknowledged.
- →Target by all locations, region, group, or custom tag
- →Open rate and read receipt tracking per broadcast
- →Unread messages persist as dashboard alerts until acknowledged
- →Message history retained for 12 months
What broadcasts do
Franchise networks run on communication. When that communication lives in email threads, things fall through. Broadcasts bring it into the platform: structured, logged, and accountable.
Targeted broadcasts
Send to the entire network or a specific group: All Franchisees, Brand Admins, or Everyone. Target by region or franchise tier when the message only applies to a subset of the network. No BCC lists, no reply-all disasters.
Six built-in templates
Pre-built message templates cover the most common franchise communication scenarios: Monthly Performance Review, New Brand Promotion, Google Profile Checklist, Review Response Guide, Seasonal Campaign, and Training Reminder.
Token insertion
Personalize messages at scale with tokens: {{location.name}}, {{location.phone}}, and custom brand tokens. One message, personalized for every recipient, with no manual edits.
Sent message history
Every broadcast is logged with timestamp, sender, recipient group, and the exact message content. The history is searchable and never deleted: a compliance record for franchise communication that email never provides.
From compose to network-wide delivery
Compose or select a template
Write a custom message or pick from six built-in templates. Templates include a pre-written message structure with token placeholders: customize as needed or send as-is for standard communications.
Personalize with tokens
Insert tokens for location name, phone, address, and custom brand fields. Each recipient receives a message with their specific location data filled in: one send, personalized for every location in the network.
Send and it's logged
Send to the full network or a targeted group. The message delivers and is immediately logged in the sent history with full details. No bounced emails, no lost threads: the record exists in the platform permanently.
Six templates. Zero drafting time.
Pre-written for the most common franchise communication needs. Use them as-is or customize for your brand.
Built for every role in the network
Communication with a compliance trail.
- → Send brand promotions, checklist reminders, and operational directives to your full network in under two minutes.
- → Message history is permanent and searchable. Verify that a directive was sent, when, and to whom, without digging through email.
- → Templates enforce consistent brand messaging across every communication: no franchisee gets a different version of a brand directive.
One place for brand communication.
- → Messages from corporate arrive in the platform: no searching your inbox for that checklist that came in last month.
- → Personalized messages mean you receive directives that are relevant to your specific location: not a generic blast.
- → Message history gives you a reference record. Go back and find the seasonal promotion instructions without a six-email chain.
See what KynectLocal costs for your network.
Per-location pricing with no seat limits. Build a custom estimate in about two minutes.